A supervisor observed a registered behavior technician conducting a session
A supervisor observed a registered behavior technician conducting a session
A supervisor observed a registered behavior technician conducting a session in which the technician praised the clients behavior in a timely manner. However, the supervisor also observed that the praise statements appeared rude and repetitious in terms of the technician always saying “awesome” with no apparent enthusiasm and without establishing eye contact with the client or even looking at the client. Additionally the supervisor observed that the client did not appear to be responding to the praise as if it was reinforcing to him.
Briefly describe how the supervisor should address this issue?
The supervisor should address this issue by informing the registered behavior technician that they should try to be as excited and enthusiastic as possible while still being sincere and honest. If this doesn’t work the supervisor should have a meeting with their manager or the person in charge of training. Also, the supervisor should inform their manager or the person in charge of training that they need to work on their training technique because they are not doing it correctly.
Briefly describe remedial action the supervisor could take?
Remedial action the supervisor could take is to send the employee to a training course that would help them with their training techniques. This can be done through sending them to a class or conducting an in-house training with all of the employees. I would also try to get other employees that have been trained to help the employee with their specific training problem because it will be good for them to learn as well. I would try to come up with a plan on how the employee can improve so that we don’t have to send them to a training session.
How would you determine if this is a “can’t” issue or a “won’t” issue for the RBT.
I would determine if this is a “can’t” issue or a “won’t” issue for the registered behavior technician by asking a few questions. The first question would have to be has their training been done correctly? If the answer is yes then this doesn’t make sense because they would obviously be able to do their job properly. Also, if they have taken all the training correctly then the only other thing that can be going on is an attitude problem which would not be an issue because they should already know that they need to do their job properly.