Your first task is to create a project plan for the Board of Directors in Microsoft Word or Excel

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Scenario

You have just been hired as a Project Manager for Kingston-Bryce Limited and have been assigned your first project. Kingston-Bryce Limited (KBL) is a custom furniture manufacturer that specializes in hand-crafted dining room tables. The Board of Directors has identified an opportunity to purchase a competitor that also specializes in custom furniture. The acquisition of the competitor will enable KBL to expand operations and triple their workforce and will take 18 months to complete. In order for this acquisition to be successful, you will need to use your project management skills to ensure success.

Instructions

Your first task is to create a project plan for the Board of Directors in Microsoft Word or Excel. The project outline is essential for documenting all of the necessary tasks and milestones necessary to complete the project. The project is expected to take 18 months to complete, and the major milestones are broken up by quarters. You will need to be creative and develop the following items as if you were running the project.

Include the following (you will need to create these items):

  • tasks &  milestones;
  • a project description;
  • key stakeholders;
  • timeline for the project.

Health care management is a growing profession.

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Assignment Content

  1. Healthcare management is a growing profession. Employees in these roles are expected to manage inpatient and outpatient care facilities as well as non-direct care settings. Therefore, it is important for healthcare managers to understand the complexity of its roles and functions to build the necessary skills to help them be successful.

    Complete the Role of a Health Care Manager Worksheet.

Need help with capstone. 

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Need help with capstone.

 

Submission Requirements

  • Style: Your      paper should follow the corresponding MBA Academic and Professional      Document Guidelines (available in the MBA Program Resources), including single-spaced      paragraphs. Use      a professional writing style.
  • Communication: Ensure      written communication is free of errors that detract from the overall      message and quality.
  • APA      guidelines: Format      your citations according to current APA style.
  • Resources: Use at      least six citations from credible sources.
  • Length:      Your paper should be 15–20 pages,      not including front and back matter (cover page, executive summary, table      of contents, references, appendices). Papers that do not meet      this minimum will be immediately returned for revision.
  • Font and      font size: 12 point,      Times New Roman.

Milestone One Guidelines and Rubric Overview

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HCM 345 Milestone One Guidelines and Rubric Overview: Much of what happens in healthcare is about understanding the expectations of the many departments and personnel within the organization. Reimbursement drives the financial operations of healthcare organizations; each department affects the reimbursement process regarding timelines and the amount of money put into and taken out of the system. However, if departments do not follow the guidelines put into place or do not capture the necessary information, it can be detrimental to the reimbursement system. An important role for patient financial services (PFS) personnel is to monitor the reimbursement process, analyze the reimbursement process, and suggest changes to help maximize the reimbursement. One way to make this process more efficient is by ensuring that the various departments and personnel are exposed to the necessary knowledge. Milestone One provides you an opportunity to engage with real-world data and tools that you would encounter in an actual professional environment. Specifically, you will begin thinking about the purpose of reimbursement and how it impacts other healthcare departments. You will also practice analyzing the revenue cycle. Prompt: Submit a draft of your Section I of the final project. Specifically, the following critical elements must be addressed:

I. Reimbursement and the Revenue Cycle A. Describe what reimbursement means to this specific healthcare organization. What would happen if services were provided to patients but no

payments were received for these services? What specific data would you review in the reimbursement area to know whether changes were necessary?

B. Illustrate the revenue cycle using a flowchart tool. Take the patient through the cycle from the initial point of contact through the care and ending at the point where the payment is collected.

C. Prioritize the departments at this specific healthcare organization in order of their importance to the revenue cycle. Support your ordering of the departments with evidence.

Guidelines for Submission: Your draft must be submitted as a three- to four-page Microsoft Word document with double spacing, 12-point Times New Roman font, one-inch margins, and at least three sources, which should be cited in APA format.

 

 

 

Rubric Critical Elements Proficient (100%) Needs Improvement (75%) Not Evident (0%) Value

Reimbursement and the Revenue Cycle:

Reimbursement

Comprehensively describes what reimbursement means to this specific healthcare organization

Describes what reimbursement means to a healthcare organization, but description is not comprehensive or is not specific

Does not describe what reimbursement means to a specific healthcare organization

30

Reimbursement and the Revenue Cycle:

Revenue

Accurately illustrates the revenue cycle using a flowchart

Illustrates the revenue cycle using a flowchart, but illustration is inaccurate or incomplete

Does not illustrate the revenue cycle using a flowchart

30

Reimbursement and the Revenue Cycle:

Prioritize

Prioritizes the departments at this specific healthcare organization in order of importance to the revenue cycle, supporting ordering of departments with evidence

Prioritizes the departments at a healthcare organization in order of importance to the revenue cycle but is not specific to this healthcare organization or does not include support for ordering

Does not prioritize the departments at a healthcare organization in order of importance to the revenue cycle

30

Articulation of Response

Submission has no major errors related to citations, grammar, spelling, syntax, or organization

Submission has major errors related to citations, grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas

Submission has critical errors related to citations, grammar, spelling, syntax, or organization that prevent understanding of ideas

10

Earned Total 100%

 

  • HCM 345 Milestone One Guidelines and Rubric

Global Health Comparison Matrix

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To Prepare:

  • Review the World Health Organization’s (WHO) global health agenda and select one global health issue to focus on for this Assignment.
  • Select at least one additional country to compare to the U.S. for this Assignment.
  • Reflect on how the global health issue you selected is approached in the U.S. and in the additional country you selected.
  • Review and download the Global Health Comparison Matrix provided in the Resources.

The Assignment: (1- to 2-page Global Health Comparison Matrix; 1-page Plan for Social Change)

Part 1: Global Health Comparison Matrix

Focusing on the country you selected and the U.S., complete the Global Health Comparison Matrix. Be sure to address the following:

  • Consider the U.S. national/federal health policies that have been adapted for the global health issue you selected from the WHO global health agenda. Compare these policies to the additional country you selected for study.
  • Explain the strengths and weaknesses of each policy.
  • Explain how the social determinants of health may impact the global health issue you selected. Be specific and provide examples.
  • Using the WHO’s Organization’s global health agenda as well as the results of your own research, analyze how each country’s government addresses cost, quality, and access to the global health issue selected.
  • Explain how the health policy you selected might impact the health of the global population. Be specific and provide examples.
  • Explain how the health policy you selected might impact the role of the nurse in each country.
  • Explain how global health issues impact local healthcare organizations and policies in both countries. Be specific and provide examples.

Part 2: A Plan for Social Change

Reflect on the global health policy comparison and analysis you conducted in Part 1 of the Assignment and the impact that global health issues may have on the world, the U.S., your community, as well as your practice as a nurse leader.

In a 1-page response, create a plan for social change that incorporates a global perspective or lens into your local practice and role as a nurse leader.

  • Explain how you would advocate for the incorporation of a global perspective or lens into your local practice and role as a nurse leader.
  • Explain how the incorporation of a global perspective or lens might impact your local practice and role as a nurse leader.
  • Explain how the incorporation of a global perspective or lens into your local practice as a nurse leader represents and contributes to social change. Be specific and provide examples.

Provide a general introduction describing the areas where you showed proficiency and the areas where you need improvement.

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  1. Provide a general introduction describing the areas where you showed proficiency and the areas where you need improvement.
  2. Identify specific issues your instructor noted that you agree with, and describe how you will address them. For example, if your instructor noted a place where more information was needed, what additional information will you include, and how will it help clarify your analysis?
  3. Identify specific issues your instructor noted that you disagree with, and explain why you disagree. For example, if your instructor noted a place where your conclusions were incomplete, express why they were not.
  4. Describe the steps you will take to make improvements in your final draft.

Feedback Journal Guidelines and Rubric

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HCM 415 Feedback Journal Guidelines and Rubric

You have now submitted and received feedback on all milestones, which are parts of the final project. Review all the feedback you have received from your instructor so far. Write a journal assignment that describes your approach to implementing the feedback you have received. In the assignment, be sure to address the following:

A. Provide a general introduction describing the areas where you showed proficiency and the areas where you need improvement. B. Identify specific issues your instructor noted that you agree with, and describe how you will address them. For example, if your instructor noted a place

where more information was needed, what additional information will you include, and how will it help clarify your analysis? C. Identify specific issues your instructor noted that you disagree with, and explain why you disagree. For example, if your instructor noted a place where

your conclusions were incomplete, express why they were not. D. Describe the steps you will take to make improvements in your final draft.

Guidelines for Submission: Submit assignment as a Word document with double spacing, 12-point Times New Roman font, and one-inch margins.

Critical Element Exemplary (100%) Proficient (90%) Needs Improvement (75%) Not Evident (0%) Value

General Introduction Meets “Proficient” criteria, and introduction is exceptionally clear and concise

Provides a general introduction describing the areas where you showed proficiency and the areas where you need improvement

Provides a general introduction describing the areas where you showed proficiency and the areas where you need improvement, but the introduction is too wordy

Does not provide a general introduction describing the areas where you showed proficiency and the areas where you need improvement

25

Specific Issues: Agree Meets “Proficient” criteria, and the explanation of how you will address the issues is particularly clear

Identifies specific issues the instructor noted that you agree with and describes how you will address them

Identifies specific issues the instructor noted that you agree with and describes how you will address them, but the description is not relevant to the issue or lacks detail

Does not identify specific issues the instructor noted that you agree with nor describe how you will address them

25

Specific Issues: Disagree

Meets “Proficient” criteria, and the explanation of why you disagree is particularly clear and logical

Identifies specific issues the instructor noted that you disagree with and explains why you disagree

Identifies specific issues the instructor noted that you disagree with and explains why you disagree, but the explanation is unclear or illogical or lacks detail

Does not identify specific issues the instructor noted that you disagree with nor explain why you disagree

25

Steps Meets “Proficient” criteria, and the steps are particularly clear and logical and address the issues described

Describes the steps you will take to make improvements in your final draft

Describes the steps you will take to make improvements in your final draft, but the steps are illogical, lack detail, or do not pertain to the issues you described

Does not describe the steps you will take to make improvements in your final draft

25

Total 100%

Open the document that says final project part 1: Use the videos listed below to answer the questions in Activity 1

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Open the document that says final project part 1: Use the videos listed below to answer the questions in Activity 1

Videos: https://www.youtube.com/watch?v=okO8Z7ZPPuw&feature=youtu.be ,

For Activity 2: on the Final project document: Utilize the attached charts 1-5 to complete

For Activity 3: on the Final project document: Utilize the attached document that says Policy and Procedures

—— For Final Project 2 open up the attached document read the directions and answer all questions———

*****ALL QUESTIONS CAN BE ANSWERED ON A WORD DOCUMENT ATTACHED AND SENT BACK******

 

Final Quality Project Part 1: Quality Improvement and the EHR

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4508 Final Quality Project Part 1: Quality Improvement and the EHR

 

Overview

This activity focuses on Quality Improvement using EHRs. The activity uses online resources as well as copies of actual medical records. For this assignment, you will perform an audit of the documentation of consents in the chart for accuracy and quality. Afterwards, you will make recommendations about the consent and audit process. This encompasses quality management, performance improvement and initiatives within a healthcare system.

Quality Improvement (QI): Systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups. (www.hrsa.gov) Continuous Quality Improvement (CQI): Is a quality management process that encourages all health care team members to continuously ask the questions, “How are we doing?” and “Can we do it better?” (Edwards, 2008). To address these questions, a practice needs structured clinical and administrative data. (www.healthit.gov) Rapid-Cycle Quality Improvement: A QI methodology that was developed out of the need to see improvement quicker. It reduces wasted activity and efforts for a quick turnaround on QI projects. PDSA/PDCA: Plan, Do, Study/Check, Act. A commonly used QI strategy that is a four step rapid-cycle quality improvement strategy.

• Plan: Identify an opportunity to improve and plan a change • Do: Carry out the plan on a sample number of patients. • Study/Check: Examine the results. Were your goals achieved? • Act: Use your results to make a definitive decision. Incorporate the changes into your

workflow.

SMART Goals:

• Specific (simple, sensible, significant). • Measurable (meaningful, motivating). • Achievable (agreed, attainable). • Relevant (reasonable, realistic and resourced, results-based). • Time bound (time-based, time limited, time/cost limited, timely, time-sensitive).

 

 

 

 

Activity 1

Watch video: Implementing EHRs to Improve Healthcare Quality: https://youtu.be/okO8Z7ZPPuw

Watch video: The Path to Interoperability: https://youtu.be/PaWcU7rqqyA

Answer questions 1-3.

1. Most physicians feel as if EHRs do not save them time. What is your response to this? a. Were EHRs designed to “save time” in the healthcare documentation process? b. If not, what was the EHR designed to do? Be thorough in your response.

 

2. When implementing organization wide QI initiatives, many employees and physicians take the attitude of “that won’t work here.”

a. How should the organization respond? b. What would be different ways of implementing an initiative that could combat this

response?

3. Do you feel quality improvement is an easier process now that many healthcare organizations are utilizing an EHR? Why?

 

Activity 2

Use the chart forms linked in the assignment description on Canvas to complete this activity:

You are completing an internship in the Quality Department at General Hospital. As part of your internship, the director of the department has asked you to complete a small quality improvement project utilizing their EHR. The director would like you to determine if randomly selected five charts meet the following criteria:

• The consent is detailed and addresses the following 8 items: o Permission o Unforseen Conditions o Anesthesia o Specimens o Photographing, Videotaping, etc. o Explanation of Procedure, Risks, Benefits, and Alternatives o Blood Transfusion o No Guarantees

• All signatures required are present o Patient/Relative/Guardian o Physician o Witness

 

 

 

4-8. Record chart findings: (questions will be individual on quiz). All valid electronic signatures are denoted by an /es/ with the name of the individual signing and the date/time of the signature.

Question # Chart # Yes No

4. 1 5. 2 6. 3 7. 4 8. 5

 

9. Based on your findings from the 5 charts, what would be a goal for improvement (use the SMART goal format)?

 

Analyze the process and come up with your QI process (keep it simple)

10. Plan: 11. Do: 12. Check/Study: 13. Act:

 

Activity 3

You are the director of the Health Information Management Department of Hospital XYZ. The hospital has been using an EHR for 6 years and has been part of the Meaningful Use Incentive Program for 3 years. Part of your success has been the routine audits of medical records. The clinical staff is short-handed and has admitted to not being able to document as they used to as evidenced by the results of Activity 2. Your current staff of two are not able to meet the demands of auditing the charts and you will be hiring a third person to work with you. Among your many duties as manager is keeping policies and procedures up-to-date. Your team has composed the step by step process for a policy about auditing but after you review it you notice there are key elements missing that you as director must complete. The policy with the highlighted areas needed is located on the Modules page under this assignment (Critical thinking is required)

14. Title of policy 15. Purpose of auditing 16. Individuals responsible for documenting clinical information in the medical record 17. Individuals responsible for auditing the medical record to ensure documentation is complete

 

 

18. Definitions – do not define, just list the words from the policy that should be defined

Listed below are the balance sheet and statement of operations for Wynn Memorial Nursing Home

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Listed below are the balance sheet and statement of operations for Wynn Memorial Nursing Home for 2008 and 2009.

1. Compute Wynn Memorial Nursing Home’s current ratio.

2. Compute Wynn Memorial Nursing Home’s acid (or acid-test) ratio.

3. Compute Wynn Memorial Nursing Home’s days in accounts receivable.

4. Compute Wynn Memorial Nursing Home’s average payment period.

5. Compute Wynn Memorial Nursing Home’s long-term debt to net assets ratio.

6. Compute Wynn Memorial Nursing Home’s net assets to total assets ratio.

7. Compute Wynn Memorial Nursing Home’s total asset turnover ratio.

8. Compute Wynn Memorial Nursing Home’s fixed asset turnover ratio.

9. Compute Wynn Memorial Nursing Home’s return on total assets.

10. Compute Wynn Memorial Nursing Home’s operating margin.

Listed below are the industry standards of the above ratios for Wynn Memorial’s peer group. Use this information as you answer problems 11 to 14.

 

Nursing Home Financial Ratios–Industry Median
Current ratio1.98
Acid test ratio0.20
Days in accts receivable67.19
Average payment period56.13
Total asset turnover1.02
Fixed asset turnover2.20
Operating margin0.02
Return on total assets0.04
Long-term debt to net assets0.62
Net assets to total assets0.53

11. Comment on Wynn Memorial’s liquidity. Cite at least one meaningful ratio to support your observations.

12. Comment on Wynn Memorial’s efficiency in its use of assets. Cite at least one meaningful ratio to support your observations.

13. Comment on Wynn Memorial’s profitability. Cite at least one meaningful ratio to support your observations.

14. Comment on Wynn Memorial’s capital structure. Cite at least one meaningful ratio to support your observations.

 

Be sure to answer each question thoroughly and include citations of outside sources where appropriate.