PAD 3003: Public Management and Administration

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PAD 3003: Public Management and Administration

This paper presents three questions that I found most compelling throughout the course. They include “What is Public Administration,” “What is Accountability,” and “Can—and Should—Government Treat Citizens More Like “Customers?” Through the three questions, one understands the overall importance of Public Administration as applied in public government. It also states why anyone curious about pursuing Public Administration as a discipline should understand the three-worded questions.

Three Questions

Question 1: What is Public Administration?

Question 2: What Is Accountability?

Question 3: Can—and Should—Government Treat Citizens More Like “Customers”?

Question 1: What is Public Administration?

Kettl (2021, p. 154) states that Public Administration is implementing government policies that promote the utilization of human resources. Also, public administration fosters human development, advocates for people’s safety……Read More

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