Part III: Tools to Analyze Financial Operations

Part III: Tools to Analyze Financial Operations

CHAPTER 9: STAFFING: THE

MANAGER’S RESPONSIBILITY

 

 

Staffing Requirements

• In Health Care, many positions must be filled, or covered, 7 days a week, 24 hours a day.

 

 

Productive and Non-Productive Time

• Why annualize?

• Employees are paid for more hours than the hours they are on duty (vacation days, etc.), so

• Annualizing allows the full cost of the position to be computed through a “burden” approach.

 

 

Productive and Non-Productive Time

• Productive Time — Represents the employee’s net hours on duty when performing the functions in his/her job description

• Non-Productive Time — Represents the paid- for time when the employee is not on duty and not performing his/her job description functions

– Includes paid-for vacation days, holidays, personal leave days and/or sick days

 

 

Productive and Non-Productive Time

• Exhibit 9-1 illustrates:

• Productive Time — (net days when on duty)

• Non-Productive Time — (additional days paid for but not worked)

 

 

• FTE Definition for purposes of understanding annualizing positions:

• The equivalent of one full-time employee paid for one year, including both productive and non-productive time.

• Two employees working half-time for one year would be the same as one FTE.

FTEs for Annualizing Staff Positions

 

 

FTEs for Annualizing Staff Positions

• The calculations to annualize staff positions is a two-step process:

1. Compute the net days worked.

2. Convert the net paid days worked to a factor.

• See Exhibit 9-2 as an example.

 

 

Number of Employees Required to Fill a Position

• Why calculate by position?

– Computing by position is used in controlling, planning and decision-making.

• The scheduled position method is often used when forecasting new programs and services.

• You will also find scheduling software using this method.

 

 

Number of Employees Required to Fill a Position

• FTE definition for purposes of filling a scheduled position:

• A factor expressing the number of employees required measured against, or the equivalent of, one full-time employee’s standard work week.

 

 

Number of Employees Required to Fill a Position

• The calculation to fill scheduled positions is as follows:

• Compute the number of hours for a full-time position filled for one year. This measure is the baseline.

• Compute a factor representing the position to be filled for the required number of days (a required seven-day week to cover, for example, versus a five- day work week equals a factor of 1.4).

• See the cast room example in the text.

 

 

Tying Cost to Staffing

• In the case of the annualizing method the cost of nonproductive days is already in the formula.

• So, multiply the factor times the base hourly rate to compute cost.

• Study the example in the chapter.

 

 

Tying Cost to Staffing

• In the case of the scheduled position method the base rate must be increased, or burdened, by the nonproductive time.

• First, increase the hourly base rate by a percent or factor that represents the nonproductive time. Then multiply the burdened based rate by the factor to compute the cost.

• Then, multiply the factor times the base hourly rate to compute the cost.

• Examine the examples in the chapter.

 

 

Tying Cost to Staffing

• The actual cost is attached to staffing in the books and records

• Using a subsidiary journal and

• A basic transaction record

• Both of which are more fully described in another chapter

 

 

Tying Cost to Staffing

• An example of a subsidiary journal is the Payroll Register illustrated in Exhibit 9-5

 

 

Tying Cost to Staffing

• An example of a basic transaction record is the time card illustrated in Exhibit 9-6

• (Of course this time card format will probably be computerized.)

 

 

• In summary, hours worked and pay rates are essential ingredients of staffing plans, budgets and forecasts

• And appropriate staffing is the responsibility of the manager

Tying Cost to Staffing

 

 

Exhibit 9–3 Master Staffing Plan for Nursing Unit

 

 

Calculation for Annualizing Master Staffing Plan Example

Total Days in Business Year

Less two days off per Week

Number of Paid Days per Year

RN

364

104

260

LPN

364

104

260

NA

364

104

260

Less Paid Days Not Worked:

Holidays

Sick Days

Vacation Days

Education Days

Net Paid Days Worked

9

7

15

3

226

9

7

15

2

227

9

7

15

1

226

Step 1: Compute Net Paid Days Worked

 

 

Calculation for Annualizing Master Staffing Plan: Example

Step 2: Converting Net Paid Days Worked to a Factor

RN

LPN

NA

364

226 = 1.6106192

364

227

364

228

=

=

1.6035242

1.5964912

 

 

FTEs to Annualize Staffing: Assignment Exercise 9-1

Compute Net Paid Days Worked Laboratory Medical Records

Total Days in Business Year

Less Two Days off Per Week

Number of Paid Days Per Year

_________

_________

_________

________

________

________

Less Paid days Not Worked

Holidays

Sick Days

Education Days

Vacation Days

Personal Leave Days

_________

_________

_________

_________

_________

________

________

________

________

________

Net Paid Days Worked

________

________

_______

_______

Covert Net Paid Days Worked to a Factor:

For the Lab.

Total days in business year divided by net paid days worked = factor _______________

For Medical Records

Total days in business year divided by net paid days worked = factor _______________

Compute Net Paid Days Worked Laboratory Medical Records

Total Days in Business Year

Less Two Days off Per Week

Number of Paid Days Per Year

364

104

260

364

104

260

Less Paid days Not Worked

Holidays

Sick Days

Education Days

Vacation Days

Personal Leave Days

9

7

3

15

0

9

0

0

0

21

Net Paid Days Worked

34

226

30

230

Covert Net Paid Days Worked to a Factor:

For the Lab.

Total days in business year divided by net paid days worked = factor 364/226 = 1.610619

For Medical Records

Total days in business year divided by net paid days worked = factor 364/230 = 1.582609

 

 

FTEs to Fill Position Example (Exhibit 8-4): 8 Hour

Emergency Department Scheduling for Eight-Hour Shifts:

Shift

One

Day

Shift

Two

Evening

Shift

Three

Night

=

24-Hour

Scheduling Total

Position:

Emergency Room

Intake

1 1 1 =

Three Eight-

Hour Shifts

Staff needed to

cover position 7/24 1.4 1.4 1.4 = 4.2 FTEs

One full time employee works 40 hours per week. One eight-hour shift per

day times seven days per week equals 56 hours on duty. Therefore, to cover

seven days or 56 hours requires 1.4 times a 40 hour employee.

 

 

FTEs to Fill a Position: Practice Exercise 9-II: 8 Hour

Scheduling for Eight-Hour Shifts:

Shift

One

Day

Shift

Two

Evening

Shift

Three

Night

=

24-Hour

Scheduling

Total

Position:

Admissions Officer 2 1 1 =

Four Eight

Hour Shifts

FTEs to cover position equals 2.8 1.4 1.4 = 5.6

Position

Clerical

1 0 0 = One Eight

Hour Shift

FTEs to cover position equals 1.4 0 0 = 1.4

Scheduling for Eight-Hour Shifts:

Shift

One

Day

Shift

Two

Evening

Shift

Three

Night

=

24-Hour

Scheduling

Total

Position:

Admissions Officer =

Four Eight

Hour Shifts

FTEs to cover position equals =

Position

Clerical

= One Eight

Hour Shift

FTEs to cover position equals =

Health Care Finance by Judith J. Baker and R.W. Baker.

Copyright © 2011 by Jones and Bartlett Publishers, LLC

 

 

FTEs to Fill a Position: Assignment Exercise 9-2:

8 Hour Scheduling for Eight-Hour Shifts:

Shift One

Day

Shift Two

Evening

Shift Three

Night =

FTEs Seven

Day Week

Position:

Nursing Supervisor

Technician

Nurses

Clerical

Aides

2.8

2.8

4.2

1.4

1.4

1.4

2.8

2.8

0

0

1.4

1.4

2.8

0

0

= 5.6

7.0

9.8

1.4

1.4

Total FTEs needed to cover all shifts 25.2

 

 

FTEs to Fill a Position: Example 12 Hour

Emergency Department Scheduling for Twelve-Hour Shifts: 36 Hour

Week

Shift

One

Shift

Two =

24-Hour Scheduling

Total

Position:

Emergency Room Intake 1 1 =

Two Twelve

Hour Shifts

Staff needed to cover

position 7/24 2.33 2.33 = 4.66 FTEs

One full time employee works 36 hours per week. One twelve-hour shift per day

times seven days per week equals 84 hours on duty. Therefore, to cover seven

days or 84 hours requires 2.33 times a 36 hour employee.

 

 

FTEs to Fill a Position: Assignment 12 Hour

Scheduling for Twelve-Hour Shifts: 36 Hour Week

Shift One Shift Two = FTEs Seven Day Week

Position:

Nursing Supervisor

Technician

Nurses

Clerical

Aides

4.66

2.66

7

1.4

2.33

2.33

4.66

4.66

0

0

= 7

9.33

11.66

1.4

2.33

Total FTEs needed to cover all shifts 31.75

 

 

FTEs to Fill a Position: Example 12 Hour

Emergency Department Scheduling for Twelve-Hour Shifts:

48 Hour Week

Shift

One

Shift

Two =

24-Hour Scheduling

Total

Position:

Emergency Room Intake 1 1 =

Two Twelve Hour Shifts

Staff needed to cover

position 7/24 1.75 1.75 = 3.5 FTEs

One full time employee works 48 hours per week. One twelve-hour shift per day

times seven days per week equals 84 hours on duty. Therefore, to cover seven

days or 84 hours requires 1.75 times a 48 hour employee.

Health Care Finance by Judith J. Baker and R.W. Baker.

Copyright © 2011 by Jones and Bartlett Publishers, LLC

 

 

FTEs to Fill a Position: Assignment 12 Hour

Scheduling for Twelve-Hour Shifts: 36 Hour Week

Shift One Shift

Two = FTEs Seven Day

Week

Position:

Nursing Supervisor

Technician

Nurses

Clerical

Aides

3.50

3.50

5.25

1.4

2.33

1.75

3.50

3.50

0

0

= 5.25

7

8.75

1.4

2.33

Total FTEs needed to cover all shifts 24.73

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